CORPORATE COMPANY PROFILE

# OSTA SERVICES ## CORPORATE COMPANY PROFILE ### Integrated Maintenance & Facility Services Across the UAE **AC • HVAC • Electrical • Plumbing • Cleaning • General Maintenance • Facility Services • Smart Solutions** --- # 01 ## ABOUT OSTA ### More Than Maintenance. A Complete Service Partner. **OSTA Services** is a UAE-based technical maintenance and facility services company providing professional solutions for residential, commercial and business properties across the United Arab Emirates. Founded in Ajman, OSTA started with a strong focus on air-conditioning and cleaning services and has expanded into a broader multi-service maintenance partner covering HVAC, electrical, plumbing, cleaning, general maintenance and additional technical solutions. Today, OSTA serves **residential and commercial customers across all seven Emirates**, supporting villas, apartments, offices, restaurants, commercial properties, warehouses, hotels, residential buildings and other facilities. Our objective is simple: ### One reliable partner. ### Multiple technical solutions. ### Faster response. ### Professional execution. --- # 02 ## OUR BUSINESS OSTA is built around a simple principle: > **Businesses should not have to manage multiple contractors for every maintenance requirement.** Instead of coordinating separately with an AC company, electrician, plumber, cleaner and general maintenance contractor, businesses can use OSTA as a **single service partner** for multiple facility requirements. Our service model combines: **Technical Expertise** Professional technical teams for different service categories. **Operational Coordination** Organized scheduling and service management. **Fast Response** Rapid handling of maintenance requests according to location and availability. **Transparent Communication** Clear communication before, during and after service. **Preventive Maintenance** Moving from reactive repairs toward planned maintenance. **Customer Support** Ongoing communication and service follow-up. --- # 03 ## OUR CORE SERVICES ### HVAC & AIR CONDITIONING Our core technical expertise. OSTA provides comprehensive air-conditioning services for residential and commercial properties. ### Services include: * AC Repair * AC Installation * AC Cleaning * AC Maintenance * Preventive AC Maintenance * AC Gas / Refrigerant Refill * Refrigerant Leak Inspection * Split AC Services * Central AC Services * Ducted AC Services * Duct Cleaning * Coil Cleaning * Deep AC Cleaning * Mold Removal * Thermostat Installation * Compressor & Electrical Component Inspection * AC Troubleshooting * Emergency AC Services Our HVAC capabilities cover both individual units and larger property requirements. --- # 04 ## COMMERCIAL HVAC ### Keeping Your Business Running Air conditioning is critical to business operations in the UAE. A failed HVAC system can affect: * Employee productivity * Customer experience * Restaurant operations * Retail environments * Equipment * Indoor air quality * Energy consumption OSTA provides commercial HVAC support designed around the requirements of operating businesses. ### We support: **Restaurants** **Offices** **Retail Stores** **Hotels** **Residential Buildings** **Commercial Buildings** **Warehouses** **Industrial Facilities** Services can include scheduled maintenance, corrective repairs, cleaning, inspections and emergency support. --- # 05 ## PREVENTIVE MAINTENANCE ### Fixing Problems Before They Become Expensive OSTA believes that professional maintenance should not only focus on fixing breakdowns. Preventive maintenance helps businesses: * Reduce unexpected breakdowns * Maintain equipment performance * Extend equipment life * Identify potential problems early * Improve operational reliability * Reduce unnecessary emergency callouts We can develop maintenance schedules based on: * Number of units * Type of equipment * Property size * Operating hours * Usage level * Site requirements * Maintenance frequency --- # 06 ## ELECTRICAL SERVICES OSTA provides electrical maintenance and technical support for residential and commercial properties. ### Services may include: * Electrical fault diagnosis * Electrical repairs * Switch and socket replacement * Lighting installation * LED lighting solutions * Electrical maintenance * Electrical component replacement * Electrical panel maintenance * General electrical works All electrical works are assessed according to the condition and requirements of the site. --- # 07 ## PLUMBING SERVICES Water leaks and plumbing failures can quickly become expensive problems for businesses and property owners. OSTA provides plumbing maintenance and repair services including: * Water leakage repairs * Drainage issues * Pipe-related repairs * Plumbing fixture replacement * Water heater installation * General plumbing maintenance * Preventive plumbing inspections * Emergency plumbing support Our objective is to identify the source of the problem rather than simply treating the visible symptom. --- # 08 ## CLEANING SERVICES OSTA provides professional cleaning solutions for residential and commercial environments. ### Services include: * Deep Cleaning * Residential Cleaning * Office Cleaning * Building Cleaning * AC Cleaning * Duct Cleaning * Post-maintenance Cleaning * Property Preparation Cleaning * Scheduled Cleaning Services Cleaning programs can be arranged as one-time services or recurring schedules. --- # 09 ## GENERAL MAINTENANCE & HANDYMAN For businesses and property managers, small maintenance issues can become major operational distractions. OSTA provides general maintenance and handyman services for a wide range of property requirements. ### Including: * General repairs * Installation works * Assembly and dismantling * Minor maintenance * Property preparation * Repair and replacement works * General technical support This allows businesses to handle multiple smaller requirements through one service provider. --- # 10 ## FACILITY SUPPORT OSTA can support businesses and property managers with multiple maintenance categories under one service relationship. ### A single service partner for: **HVAC** **Electrical** **Plumbing** **Cleaning** **General Maintenance** **Handyman** **Duct Cleaning** **Painting & Interior Works** **Pest Control** **CCTV** **Smart Home / Automation** This integrated model can simplify vendor management and reduce the need to coordinate with multiple small contractors. --- # 11 ## ADDITIONAL TECHNICAL SERVICES Depending on project requirements, OSTA also provides or coordinates additional technical services including: ### CCTV & SECURITY SYSTEMS * CCTV installation * Camera setup * System-related technical works ### SMART HOME * Smart switches * Smart automation * Smart home upgrades * Home control solutions ### PAINTING & INTERIOR WORKS * Interior painting * Property refresh * General interior works ### PEST CONTROL * Pest control services * Preventive pest solutions ### CAR DETAILING * At-home car detailing services --- # 12 ## OUR CLIENTS ### Trusted by Residential & Commercial Customers Our growth has been built through customer trust, repeat business and recommendations. OSTA currently serves a diverse customer base covering residential and commercial properties. ### Selected Clients **7D7 Studio** Creative / commercial business environment requiring professional maintenance support. **Leisure Restaurant** Restaurant operations in **Al Ain & Abu Dhabi**, where reliable maintenance is essential to business continuity. **Yalla Shawarma – Ajman** Food-service environment requiring dependable technical and maintenance support. **Al Najjar Fish Stores** Commercial / retail operations requiring reliable facility support. ### Property Portfolio OSTA also supports: * Residential Buildings * Commercial Buildings * Villas * Apartments * Offices * Restaurants * Warehouses * Hotels * Commercial Facilities The company's official client page specifically identifies these named clients and states that OSTA works with villas, apartments, offices, restaurants, factories, warehouses, hotels and residential/commercial buildings. --- # 13 ## OUR CUSTOMER PORTFOLIO OSTA's customers are not limited to one property type. ### RESIDENTIAL * Villas * Apartments * Residential Buildings * Property Owners * Tenants * Property Managers ### COMMERCIAL * Offices * Restaurants * Retail Stores * Studios * Shops * Commercial Buildings ### INDUSTRIAL * Warehouses * Workshops * Industrial Facilities * Cooling Systems ### HOSPITALITY * Restaurants * Hotels * Guest Properties * Hospitality Facilities This diversity gives OSTA practical experience in handling different operating environments and service requirements. --- # 14 ## WHY BUSINESSES CHOOSE OSTA ### ONE PARTNER Multiple maintenance categories through one service provider. ### FAST RESPONSE Designed around rapid coordination and dispatch. ### TECHNICAL EXPERIENCE Strong HVAC and maintenance capabilities supported by trained technicians. ### TRANSPARENT COMMUNICATION Clear communication regarding the service requirement and work scope. ### FLEXIBLE SERVICE From individual jobs to recurring maintenance requirements. ### UAE COVERAGE Services available across the UAE. ### CUSTOMER FOCUSED Our growth has been driven by customer satisfaction, repeat business and recommendations. --- # 15 ## OUR SERVICE COVERAGE OSTA operates across the **seven Emirates**: ### DUBAI Commercial, residential and business properties. ### ABU DHABI Commercial and residential service requirements. ### AL AIN Residential, commercial and restaurant support. ### AJMAN Our headquarters and one of our key operating markets. ### SHARJAH Residential and commercial services. ### RAS AL KHAIMAH Maintenance and technical services. ### UMM AL QUWAIN Residential and commercial support. The company states that its services are available across all UAE Emirates. --- # 16 ## RAPID RESPONSE ### When Maintenance Can't Wait Some maintenance problems cannot wait for the next business day. A failed AC in a restaurant. A water leak in an office. An electrical issue in a retail store. A critical maintenance problem inside a residential building. OSTA provides support designed around fast coordination. ### Current service information: **30–60 minutes response time in Ajman** **Same-day service available** **Customer support available 24/7** Actual response times depend on location, technician availability, traffic and service requirements. --- # 17 ## 24/7 CUSTOMER SUPPORT Businesses do not always operate from 9 to 5. That is why OSTA provides customer support and booking availability throughout the week. Our customers can contact us for: * New service requests * Maintenance requirements * Emergency support * Service follow-up * Quotations * Contract discussions ### WhatsApp & Phone **+971 56 867 6036** ### Email **[info@ostaservices.com](mailto:info@ostaservices.com)** --- # 18 ## CORPORATE MAINTENANCE CONTRACTS ### Designed Around Your Business For companies with recurring maintenance requirements, OSTA can provide structured maintenance programs. Contracts can be designed according to: * Number of locations * Number of AC units * Equipment type * Property size * Service frequency * Operating hours * Required response time * Preventive maintenance requirements ### Contract Models **Monthly Maintenance** Recurring visits and maintenance support. **Quarterly Maintenance** Scheduled preventive inspections and servicing. **Annual Maintenance Contract — AMC** A structured yearly maintenance relationship covering agreed service categories. **Multi-Site Maintenance** Support for companies operating across multiple locations. --- # 19 ## AMC — ANNUAL MAINTENANCE CONTRACTS An AMC with OSTA can help businesses move from: ### REACTIVE MAINTENANCE "Something broke. Call someone." to: ### PREVENTIVE MAINTENANCE "Let's identify the problem before it affects the business." A maintenance contract can be structured around: **Inspection** ↓ **Preventive Maintenance** ↓ **Early Fault Detection** ↓ **Corrective Maintenance** ↓ **Service Reporting** ↓ **Ongoing Follow-Up** --- # 20 ## OUR APPROACH ### 01 — UNDERSTAND We understand the property, equipment and service requirements. ### 02 — INSPECT Our technical team assesses the condition of the system or problem. ### 03 — DIAGNOSE We identify the likely root cause before recommending the appropriate solution. ### 04 — QUOTE The required work and associated costs are communicated according to the scope. ### 05 — EXECUTE The assigned team carries out the agreed work. ### 06 — FOLLOW UP We remain available for service follow-up and ongoing maintenance requirements. --- # 21 ## QUALITY & TRANSPARENCY Our service philosophy is based on a simple principle: ### Do the right work — not just the fastest work. Our team focuses on: * Proper diagnosis * Clear communication * Professional execution * Respect for customer property * Clean working practices * Appointment coordination * Fair and transparent recommendations The OSTA founder story describes the company's emphasis on honest diagnosis, avoiding exaggerated repair costs, professionalism, cleanliness and respecting appointments. --- # 22 ## OUR PERFORMANCE OSTA is a growing service company with an expanding customer base. According to the company's official profile: ### 100+ SERVICES performed monthly ### HUNDREDS of residential & commercial customers ### 5.0 ★ Google rating ### 7 Emirates covered ### 24/7 customer support The company identifies these figures and service coverage on its official About page. --- # 23 ## GOOGLE CUSTOMER TRUST OSTA has established a strong customer presence on Google. Our Ajman Google Business listing currently shows: ### ⭐ 5.0 / 5 based on **205 reviews** at the time this profile was prepared. This provides an independent customer-feedback reference in addition to the testimonials and client relationships presented by OSTA. --- # 24 ## OUR DIFFERENCE ### Traditional Contractor Multiple vendors. Different phone numbers. Different quotations. Different technicians. Different standards. More coordination. ### OSTA **One service partner.** **Multiple technical categories.** **Centralized communication.** **Organized service delivery.** **Residential + Commercial.** **Preventive + Corrective Maintenance.** **Local UAE Coverage.** --- # 25 ## BUILT FOR BUSINESSES OSTA understands that maintenance is not simply about repairing equipment. For a business, maintenance affects: ### CUSTOMER EXPERIENCE A comfortable customer stays longer. ### EMPLOYEE PRODUCTIVITY A comfortable workplace supports better working conditions. ### BUSINESS CONTINUITY A technical failure can stop operations. ### PROPERTY VALUE Preventive maintenance protects the condition of the property and equipment. ### COST CONTROL Early detection can reduce the impact of major failures. That is why our objective is not simply: **"Fix the problem."** It is: ### "Keep your business running." --- # 26 ## SECTORS WE SERVE ### 🏢 CORPORATE OFFICES AC, electrical, plumbing, cleaning and general maintenance. ### 🍽️ RESTAURANTS & FOOD SERVICE HVAC, emergency maintenance, plumbing, electrical and cleaning. ### 🏨 HOSPITALITY Guest areas, HVAC, plumbing, electrical and general maintenance. ### 🏬 RETAIL AC, electrical, lighting, plumbing and general repairs. ### 🏠 RESIDENTIAL BUILDINGS Preventive maintenance, AC, plumbing, electrical and common-area support. ### 🏭 INDUSTRIAL & WAREHOUSE Industrial cooling, electrical, maintenance and facility support. ### 🏡 VILLAS & RESIDENTIAL PROPERTIES Complete home maintenance and technical services. ### 🏗️ PROPERTY MANAGEMENT Multi-unit maintenance and recurring service requirements. --- # 27 ## A PARTNERSHIP, NOT A SINGLE VISIT Our objective is to build long-term relationships with companies. We believe the strongest business relationships are created through: **Consistency** **Responsiveness** **Transparency** **Professionalism** **Accountability** **Results** When a business knows who to call whenever a maintenance requirement appears, maintenance becomes easier to manage. ### That is the relationship OSTA aims to build. --- # 28 ## DIGITAL-FIRST SERVICE EXPERIENCE OSTA combines traditional technical expertise with digital tools. Customers can communicate and request services through: ### Website **[www.ostaservices.com](http://www.ostaservices.com)** ### WhatsApp Direct booking and communication. ### Digital Customer Support Technology-supported service communication. ### OSTA AI Assistant A digital assistant designed to help customers with service inquiries and booking through WhatsApp. Our goal is to make accessing technical services as easy as ordering any other modern service. --- # 29 ## OUR LOCATIONS ### HEAD OFFICE — AJMAN **Paradise Lake Tower B9 Emirates City Ajman, UAE** ### AL AIN **Az Zanbaq 8 Street Al Khrair Al Ain, Abu Dhabi, UAE** ### DUBAI **Zabeel Business Centre Al Karama Dubai, UAE** ### UMM AL QUWAIN **King Faisal Street Al Batinah Umm Al Quwain, UAE** Official company information lists these locations and contact details. --- # 30 ## CORPORATE PARTNERSHIP ### Let's Build a Better Maintenance System for Your Business. Whether you operate: **1 location** or **10 locations** or **multiple properties across the UAE** OSTA can assess your requirements and propose a service model designed around your business. ### We can support you with: **One-Time Projects** **Recurring Maintenance** **AMC Contracts** **Multi-Site Support** **Emergency Maintenance** **Preventive Maintenance** **Facility Services** --- # 31 ## REQUEST A CORPORATE PROPOSAL To prepare a customized proposal, our team can assess: * Number of properties * Property locations * Number of AC units * HVAC systems * Electrical requirements * Plumbing requirements * Cleaning requirements * Preventive maintenance frequency * Emergency requirements * Required service categories We can then develop a suitable: ### SERVICE PLAN ### MAINTENANCE SCHEDULE ### AMC ### COMMERCIAL QUOTATION --- # 32 ## SELECTED CLIENTS ### 7D7 STUDIO **Professional Maintenance Support** --- ### LEISURE RESTAURANT **Al Ain & Abu Dhabi** **Restaurant Maintenance & Technical Support** --- ### YALLA SHAWARMA — AJMAN **Commercial / Restaurant Maintenance Support** --- ### AL NAJJAR FISH STORES **Commercial Facility Support** --- ### RESIDENTIAL & COMMERCIAL BUILDINGS **Multiple Properties Across Ajman** --- # 33 ## OUR PROMISE We understand that when a company calls a maintenance provider, it is trusting that provider with its: **Property** **Equipment** **Operations** **Customers** **Employees** **Time** **Budget** We take that responsibility seriously. ### Our promise is simple: **Fast response.** **Professional service.** **Clear communication.** **Reliable maintenance.** **Long-term partnership.** --- # 34 # OSTA SERVICES ## YOUR TRUSTED HOME & BUSINESS SERVICES PARTNER IN THE UAE ### Integrated Maintenance & Facility Services **HVAC & Air Conditioning** **AC Repair & Installation** **AC Cleaning & Duct Cleaning** **Preventive Maintenance** **Electrical** **Plumbing** **Cleaning** **General Maintenance** **Handyman** **Painting & Interior Works** **Pest Control** **CCTV** **Smart Home** **Facility Support** --- ## CONTACT US ### OSTA SERVICES 📞 **+971 56 867 6036** 💬 **WhatsApp** ✉️ **[info@ostaservices.com](mailto:info@ostaservices.com)** 🌐 **[www.ostaservices.com](http://www.ostaservices.com)** 📍 **Paradise Lake Tower B9, Emirates City, Ajman, UAE** ### Serving All Seven Emirates **Dubai • Abu Dhabi • Al Ain • Ajman • Sharjah • Ras Al Khaimah • Umm Al Quwain • Fujairah** --- # OSTA ## WE FIX. ## WE MAINTAIN. ## WE TAKE CARE OF IT. ### OSTA SERVICES **Your Trusted Home & Business Services Partner in the UAE**